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VISITS BY APPOINTMENT ONLY, FACETIME APPOINTMENTS ALSO POSSIBLE!
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shipping and returns
After receiving your order and payment, we need 3 to 6 business days to customize your jewelry. Shipping then takes an average of 1 business day. Of course, you will receive a notification from us by e-mail or WhatsApp as soon as your jewelry is shipped.
Most of the jewelry we design at Yves and Odile Jewels is completely custom made and personalized with, for example, initials and/or engravings. This means that these unique jewelry items cannot be returned. Our goal is to satisfy every customer with our exclusive jewelry. If there is a problem, we will do everything we can to provide a suitable solution. View our extensive terms and conditions of delivery for more information. Yves and Odile Jewels is a registered trademark of SADDAL Exclusive Jewelry, which is also reflected in the full terms and conditions of delivery.
Outside package
The package we send contains minimal information on the outside, so that the contents remain inconspicuous and the chance of loss or theft is reduced. Your jewel will of course be delivered in a beautiful Yves and Odile Jewels box, perfectly packaged for a luxurious presentation.